l89w Terms and Conditions

These Terms and Conditions ("Terms") form a legal agreement between l89w ("Platform", "we", "us") and the user ("you", "player"). l89w operates an online betting and gaming service for players in Bangladesh, offering cricket betting, sports betting, live casino, and various slot games.

The following terms used in this document have the meanings given below:

• "Platform" — The l89w website and all its associated services.
• "Account" — A user's personal account registered on the platform.
• "Balance" — The total amount of money currently in an account.
• "Bonus" — Additional rewards or funds provided by the platform.
• "Bet" — Placing money on any game or event.
• "Wagering Requirement" — The obligation to place bets a specified number of times before bonus funds can be withdrawn.

These terms are written in English. If there is any discrepancy between versions in different languages, the English version shall take precedence.

To open an account on the l89w platform and use its services, the following conditions must be met:

• You must be at least 21 years of age or older.
• All information you provide must be accurate, complete, and up to date.
• Each individual may open only one account. Creating multiple accounts is strictly prohibited.
• Account login details (username and password) must be kept completely confidential and must not be shared with any third party.
• You are personally responsible for all activities carried out through your account.

Identity Verification

l89w reserves the right to verify a user's identity at any time. You may be asked to submit a national identity card, passport, or other government-issued documents for verification. Deposit and withdrawal facilities may be restricted until identity verification is complete.

To ensure the security of the l89w platform, l89w reserves the right to temporarily or permanently close any account that has not been verified or has not provided the required information.

l89w takes a firm stance on the participation of minors in online gaming services. If the date of birth provided during account registration is found to be false, the account will be closed immediately and all associated funds may be forfeited.

l89w uses age verification technology to prevent minors from accessing the platform. If an adult allows a minor in their care or acquaintance to use their account, that adult will be held fully responsible.

Deposit Terms

The following methods can be used to deposit funds on the l89w platform: bKash, Nagad, Rocket, and bank transfer (e.g. Dutch-Bangla Bank, Islami Bank, BRAC Bank).

• Minimum deposit amount: ৳200 (per method).
• Deposited funds must come only from the account registered in the same name as the l89w account.
• Depositing funds through a third party is prohibited.
• After verification, deposited funds are generally credited to the account promptly.

Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Withdrawal funds will only be sent to the same method and the same account used for the original deposit.
• Withdrawals may be held if identity verification has not been completed.

If l89w suspects any fraud, money laundering, or other suspicious activity in a transaction, it reserves the right to put that withdrawal on hold and request further information.

l89w offers various types of bonuses and promotions. Specific terms and conditions apply to each bonus.

Welcome Bonus

• 100% bonus on the first deposit, up to ৳10,000.
• Example: Deposit ৳1,000 and receive a ৳1,000 bonus, giving you a total balance of ৳2,000.
• Wagering requirement: You must wager 10 times the bonus amount. Example: For a ৳1,000 bonus, you must complete ৳10,000 in bets.
• Wagering is calculated based on the bonus amount only — not on the combined deposit and bonus.

General Bonus Policy

• Each bonus can be used only once and is non-transferable.
• Bonus balance cannot be withdrawn directly — not until the wagering requirement has been met.
• l89w reserves the right to change or cancel any bonus promotion.
• If bonus terms are violated, the bonus and any winnings earned from it may be forfeited.
• Any attempt to claim bonuses using multiple accounts, VPNs, or proxies will result in the relevant accounts being closed.

The following rules apply to betting on the l89w platform:

General Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, l89w reserves the right to void that bet.
• If an event is cancelled, postponed, or its rules change, l89w will settle the bet in accordance with its policy.
• A maximum bet limit may apply for a given event.

Sports Betting

l89w's separate sports betting rules apply to betting on cricket (BPL, T20 World Cup, IPL, and others), football, kabaddi, and other sports. Users are advised to read the relevant rules carefully.

Casino & Slot Games

The l89w casino section offers live casino, slots, and other games. Each game has its own rules, which can be found within the game. Game providers include Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and many more.

The following activities are strictly prohibited on the l89w platform:

• Money laundering or transactions involving illegal funds.
• Creating multiple accounts or using a third party's account.
• Strategically abusing the bonus system ("bonus hunting").
• Match fixing or assisting in any fraudulent activity.
• Attempting to intrude into the platform's software or systems.
• Using the platform while concealing your identity via a VPN, proxy, or any other method.
• Sharing or selling account credentials or passwords to anyone else.
• Placing bets using computer programs, bots, or automated software.
• Harassing or threatening other users of the platform.

l89w reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Providing false or misleading information.
• Failure to cooperate with identity verification.
• If evidence of fraud or suspicious activity is found.
• At the user's own request (self-exclusion).

If an account is closed, l89w will notify the user and will arrange to return any valid balance, unless a forfeiture decision has been made due to a breach of terms.

If a user wishes to raise an objection against a decision made by l89w, they may contact us at [email protected].

l89w strives to ensure the best possible service for platform users. However, l89w bears no liability in the following cases:

• If any bet or transaction is disrupted due to an internet disconnection or technical issue.
• For any issues arising from a third-party game provider.
• If any loss occurs as a result of the user's own error or negligence.
• If account credentials fall into the hands of a third party.
• If any loss occurs as a result of the user's breach of these terms.

l89w is never obligated to pay compensation beyond the amount of a user's lost bets.

l89w places the highest importance on protecting users' personal information. Full details on the collection, storage, and use of personal data can be found on our Privacy Policy page.

In brief, l89w collects the following information:

• Registration details (name, email, date of birth, phone number).
• Documents for identity verification.
• Financial transaction details.
• History and activity of platform usage.

l89w uses SSL encryption technology to keep all information secure. Information is not shared with third parties unless required by legal obligation.

l89w believes that gambling should be a form of entertainment — not a cause of financial hardship. We are deeply committed to responsible gaming.

• Users can set a deposit limit on their account at any time.
• A self-exclusion option is available — you can request to temporarily or permanently close your account.
• l89w provides information on support resources for those affected by problem gambling.

For detailed information and tools on responsible gaming, please visit our Responsible Gaming page.

l89w reserves the right to change, amend, or update these terms and conditions at any time. In the event of significant changes, an effort will be made to notify users through the platform.

Continued use of the platform after updated terms have been published will be considered as your acceptance of the new terms. It is therefore recommended that you check this page regularly.

The date of the most recent update to the terms and conditions will be noted at the top of this page.

If you have any questions or objections regarding these terms and conditions, please contact the l89w support team:

• Live Chat: Available 24/7 within the platform.
• Email: [email protected]
• Language: Support is available in Bengali and English.

If any dispute or complaint arises, l89w will first attempt to resolve it through direct discussion. If a resolution cannot be reached through discussion, l89w's internal dispute resolution process will be followed.

By registering an account on l89w and accepting these terms and conditions, you acknowledge that you have read, understood, and voluntarily agreed to all of these terms.